Taking Online Tests In Blackboard

Q. How do I get to an Assessment in Blackboard?
A. Assessment are located either under the Content or Assessment links.


Q. What should I do before I start the test?
A. Co**mpletely read the instructions before beginning the assessment. The exam instructions will tell you exactly how to take the exam, and will include any special instructions that your instructor might have included. Any instructions about back tracking, forced completion, and multiple attempts will be on the screen before you begin.


Q. My test timed out or is unavailable. What should I do?
A. Contact your professor to report the problem.


Q. Will I be able to re-enter the test multiple times?
A. Any instructions about back tracking, forced completion, and multiple attempts will be on the screen before you begin. Please read the instructions before you being the test. If you have additional questions, contact your professor.


Q. What type of Internet connection do I need to complete an exam on Blackboard?
A. Ensure that you have a reliable Internet connection while taking the exam. Interrupted network connections may cause problems when attempting to submit the exam. Always use a hard-wired connection plugged directly into your router instead of a wireless connection when taking exams when possible. If you use dial-up to connect to the Internet, disable call waiting. If you answer a call during the exam you may loose your assessment.


Q. What Internet Browser is needed to use Blackboard?
A. Blackboard recommends using Microsoft Internet Explorer 8 (or higher) or Mozilla Firefox 3.5 (or higher) for all Blackboard related tasks. A list of recommended browsers can be found at http://jsu.wikidot.com/local--files/taking-online-tests-in-blackboard/Bb%20supported%20browsers.pdf


Q. Shoud I disable my Pop-up blocker before I take an assessment?
A. Yes, Pop-up blockers can cause problems with saving and submitting Blackboard exams. If you have multiple pop-up blockers, disable them all. These blockers come installed in the latest versions of Internet Explorer and Firefox, in third-party toolbars such as Google and Yahoo, and they can come with utility software such the Norton products from Symantec.


Q. My test timed out, yet I had more time available on the test. What should I do?
A. Blackboard assessments time out after 3 hours of inactivity. Your Internet Service Provider might time out sooner with no activity. Please contact your professor to gain access to the test again.


Q. I have the Internet or the Blackboard App on my smartphone. Will I be able to complete the test on that device?
A. We strongly discourage students from taking quizzes and tests or submitting course work through Blackboard using a mobile or handheld device (iPad, smartphone, etc.). It is recommended that you use a Laptop or PC with use a hard-wired connection plugged directly into your router instead of a wireless connection.